KYC / AML Verification Policy
Identity verification and compliance procedures for Rastivex users
Rastivex applies strict Know Your Customer (KYC) and Anti-Money Laundering (AML) procedures in order to maintain a secure platform and comply with applicable financial and compliance standards.
Financial technology platforms and digital asset service providers are required to implement identity verification and transaction monitoring measures to help prevent illegal financial activity. These measures help detect and reduce risks related to money laundering, terrorist financing, fraud, identity theft, and other forms of financial crime.
As part of these procedures, users may be required to complete identity verification before accessing certain platform features, including deposits, withdrawals, trading tools, or other financial services.
These procedures are designed to protect both the platform and its users by supporting transparency and regulatory compliance.
What Is KYC (Know Your Customer)?
Know Your Customer (KYC) is a process used by financial institutions and digital asset platforms to verify the identity of their customers.
The KYC process is intended to confirm that users are real individuals and that the information provided during account registration is accurate.
KYC procedures generally involve the collection and review of personal identification data and supporting documents. These measures allow financial platforms to better understand their users and reduce the risk of fraud or misuse of financial services.
By implementing KYC procedures, platforms can help maintain a safer financial ecosystem and meet international compliance standards.
What Is AML (Anti-Money Laundering)?
Anti-Money Laundering (AML) refers to regulatory measures designed to prevent illegally obtained funds from being legitimized through financial systems.
AML frameworks require financial platforms to monitor transactions, assess risk, and report suspicious activity where appropriate.
AML procedures may include, among other things:
- identity verification of users;
- transaction monitoring;
- risk analysis and account reviews;
- compliance controls and reporting procedures.
These measures help identify suspicious activity and support the lawful use of financial systems.
Why Identity Verification Is Required
Identity verification helps ensure that all platform users are real individuals and meet applicable regulatory requirements.
Verification procedures are intended to:
- prevent identity fraud and misuse of accounts;
- support compliance with financial regulations;
- protect users from unauthorized access to their accounts;
- maintain a transparent and secure financial ecosystem;
- reduce the risk of money laundering and other financial offenses.
These measures contribute to a safer trading environment for all users.
Required Verification Documents
To complete the verification process, users may be required to submit various documents. These documents are used to confirm the user's identity and, where necessary, their place of residence.
Proof of Identity
Users must provide a valid government-issued identity document.
Accepted documents may include:
- passport;
- national identity card;
- driver's license.
Requirements for identity documents:
- the document must be valid and not expired;
- all information must be clearly visible;
- the full document must be visible in the image;
- the document must belong to the account holder.
Unclear, cropped, or altered images may be rejected.
Proof of Address
In some cases, additional proof of residence may be required.
Accepted documents may include:
- utility bills;
- bank statements;
- official government correspondence;
- tax documents.
Requirements:
- the document must show the user's full name and residential address;
- the document should generally be no older than 3 months;
- the document must be clear and legible.
Selfie or Biometric Verification
To help prevent identity fraud, a selfie verification or live identity check may be required.
This step helps confirm that the person submitting the identity document is the legitimate account holder.
Selfie verification may include:
- uploading a selfie photograph;
- completing a live camera verification;
- undergoing biometric identity checks.
These procedures help reduce the use of stolen or falsified documents.
Verification Process
The identity verification process generally includes several steps.
Step 1 - Account Registration
The user creates an account and provides basic personal information, such as full name, email address, and date of birth.
Step 2 - Document Submission
The user uploads the required identity documents and, where applicable, proof of address.
Step 3 - Automated Review
The system performs automated checks to verify the authenticity of the submitted documents.
Step 4 - Manual Compliance Review
In certain cases, the application may also be reviewed manually by our compliance team.
Step 5 - Verification Confirmation
Once verification has been completed successfully, the account may gain access to platform features such as trading, deposits, or withdrawals.
Users may be contacted if additional information or documentation is required.
Verification Processing Time
Verification requests are generally processed within 24 to 72 business hours after submission.
The processing time may depend on several factors, including:
- the quality of the submitted documents;
- the completeness of the information provided;
- additional security checks;
- regulatory requirements;
- the volume of incoming verification requests.
In some cases, additional review may extend the processing time.
Reasons Verification May Be Rejected
Verification may be rejected if the submitted documents do not meet requirements or if compliance standards are not satisfied.
Common reasons for rejection include:
- expired identity documents;
- blurred or unreadable document images;
- incomplete documents;
- inconsistent personal information;
- suspicion of fraudulent activity;
- manipulated or altered documents;
- failure to meet regulatory requirements.
In the event of rejection, the user may be asked to provide new or corrected documents.
Transaction Monitoring
As part of AML compliance, the platform may monitor transactions to detect unusual or suspicious activity.
This may include, among other things:
- analysis of transaction patterns;
- detection of unusual trading activity;
- monitoring of large or high-risk transfers;
- review of transactions with suspicious characteristics.
If unusual activity is identified, certain account features may be temporarily restricted until additional review has been completed.
User Responsibilities
Users are responsible for ensuring that all information and documents submitted during the verification process are accurate and authentic.
Users should:
- provide valid identity documents;
- ensure documents are clear and readable;
- not submit manipulated files;
- update their information if personal details change.
Providing false or misleading information may result in restrictions, suspension, or closure of an account.
Compliance and Security
Rastivex maintains internal compliance procedures to support operation of the platform in accordance with applicable financial compliance standards.
These procedures may include:
- identity verification procedures;
- transaction monitoring systems;
- fraud prevention measures;
- risk assessment processes;
- internal compliance controls.
These measures help keep the platform secure and trustworthy for all users.
Contact and Support
If you have questions about the KYC verification process or need assistance with document submission, please contact our support team through the official contact channels listed on the Rastivex website.
